FREQUENTLY ASKED QUESTIONS
In General...
Do you offer custom design services?
Yes. My availability for custom work depends on my current workload and schedule. For full details about custom design packages, pricing, and an in-depth look at the project process, please click here.
How long does it take to receive finished files?
For my pre-made designs via my Etsy shop, turn-around time is typically within 24 hours or less. In many cases, I hop on an order as soon as I see it come through, resulting in very quick completion - sometimes within an hour or less.
Custom designs, on the other hand, vary greatly in terms of turn-around time. On average, a custom design may take anywhere from a few days to a week or more, depending on how many rounds of revisions are needed.
Custom designs, on the other hand, vary greatly in terms of turn-around time. On average, a custom design may take anywhere from a few days to a week or more, depending on how many rounds of revisions are needed.
What if I need to revise my graphics in the future?
I keep all work backed up on an external hard drive, so if at any point in the future you need text revisions or changes made to your graphics, just get in contact with me and we'll take care of it.
Generally, text revisions are a flat $5 to cover all changes needed within your package or project. Alterations to the design itself will be quoted on an individual basis with regard to the scope of the work involved.
Generally, text revisions are a flat $5 to cover all changes needed within your package or project. Alterations to the design itself will be quoted on an individual basis with regard to the scope of the work involved.
Can I have layered or editable files?
I do not release any working or master files (including, but not limited to, .PSD, .AI, etc.). Only flattened, finished image files will be released.
About Etsy Shop Graphics Sets...
Will Etsy shop graphics work outside of Etsy?
They might! It truly depends on where and how you're trying to use them.
Avatars, or "profile pics", will work for most all social media websites.
The banners, on the other hand, are specifically sized to Etsy's current shop layouts, and may not work everywhere. (For example, they will not work as a Facebook Page or Group Cover because Facebook uses very different sizing standards.)
If you want to place banners on your own independent website, they will work there as long as your website builder or template theme can accommodate the specific pixel dimensions.
Avatars, or "profile pics", will work for most all social media websites.
The banners, on the other hand, are specifically sized to Etsy's current shop layouts, and may not work everywhere. (For example, they will not work as a Facebook Page or Group Cover because Facebook uses very different sizing standards.)
If you want to place banners on your own independent website, they will work there as long as your website builder or template theme can accommodate the specific pixel dimensions.
What's included in a 13-piece Etsy shop graphics set?
All Etsy shop branding graphics sets include the following pieces:
- 3 Shop "Big Banners": regular use, promoting a sale, and vacation mode.
- 3 Shop "Mini Banners": regular use, promoting a sale, and vacation mode.
- 3 Avatars: shop name, alternate layout, and "Sale!" promotion image.
- 2 Listing Cover Graphics: "Reserved" and "Custom" for specialty listings.
- 1 Business Card design (printable).
- 1 Logo Label design (printable).
How should I use the files included in an Etsy shop graphics set?
Banners are sized to Etsy standards. The package includes both "BIG BANNERS" (previously known as "Cover Photos") AND "MINI BANNERS" (launched in 2018) for compatibility with Etsy's current shop layout options.
Avatars are sized at 600 x 600 pixels square. They will work as both Profile Photos AND Shop Icons, and they're large enough to use as "profile pics" across most all social network sites.
Listing covers, also sized to Etsy standards, are useful as placeholders for "reserved" or "custom order" listings in an Etsy shop. They are meant to be set as the main photo of a listing that's specially created for a specific customer.
Business cards and logo labels are sized to professional printing standards and can be uploaded to any printing company of your choice, or printed at home. Vistaprint is recommended for best results. Since both files have the same dimensions, the logo label is ideal as a backer image on a double-sided business card. Logo labels also work great printed as stickers for product or package branding.
Etsy shop graphic files have been designed for optimal use within an Etsy shop. If you find that they will work on your Facebook, Pinterest, Tumblr, shop blog, or anywhere else, please feel free to use them there. I do not mind if you use your graphics outside of Etsy! (Please note that Etsy shop banners are NOT sized appropriately for use as Facebook Page / Group Covers.)
Avatars are sized at 600 x 600 pixels square. They will work as both Profile Photos AND Shop Icons, and they're large enough to use as "profile pics" across most all social network sites.
Listing covers, also sized to Etsy standards, are useful as placeholders for "reserved" or "custom order" listings in an Etsy shop. They are meant to be set as the main photo of a listing that's specially created for a specific customer.
Business cards and logo labels are sized to professional printing standards and can be uploaded to any printing company of your choice, or printed at home. Vistaprint is recommended for best results. Since both files have the same dimensions, the logo label is ideal as a backer image on a double-sided business card. Logo labels also work great printed as stickers for product or package branding.
Etsy shop graphic files have been designed for optimal use within an Etsy shop. If you find that they will work on your Facebook, Pinterest, Tumblr, shop blog, or anywhere else, please feel free to use them there. I do not mind if you use your graphics outside of Etsy! (Please note that Etsy shop banners are NOT sized appropriately for use as Facebook Page / Group Covers.)
About Logo / Watermark Sets...
Do you offer custom design services?
Yes. My availability for custom work depends on my current workload and schedule. For full details about custom design packages, pricing, and an in-depth look at the project process, please click here.
How long does it take to receive finished files?
For my pre-made designs via my Etsy shop, turn-around time is typically within 24 hours or less. In many cases, I hop on an order as soon as I see it come through, resulting in very quick completion - sometimes within an hour or less.
Custom designs, on the other hand, vary greatly in terms of turn-around time. On average, a custom design may take anywhere from a few days to a week or more, depending on how many rounds of revisions are needed.
Custom designs, on the other hand, vary greatly in terms of turn-around time. On average, a custom design may take anywhere from a few days to a week or more, depending on how many rounds of revisions are needed.
Will Etsy shop graphics work outside of Etsy?
They might! It truly depends on where and how you're trying to use them.
Avatars, or "profile pics", will work for most all social media websites.
The banners, on the other hand, are specifically sized to Etsy's current shop layouts, and may not work everywhere. (For example, they will not work as a Facebook Page or Group Cover because Facebook uses very different sizing standards.)
If you want to place banners on your own independent website, they will work there as long as your website builder or template theme can accommodate the specific pixel dimensions.
Avatars, or "profile pics", will work for most all social media websites.
The banners, on the other hand, are specifically sized to Etsy's current shop layouts, and may not work everywhere. (For example, they will not work as a Facebook Page or Group Cover because Facebook uses very different sizing standards.)
If you want to place banners on your own independent website, they will work there as long as your website builder or template theme can accommodate the specific pixel dimensions.
© Cyan Sky Design 2012 - 2018